Terms and conditions






The following is the terms of the agreement between Franc Elis Trade CC and the Buyer of goods or services through the company’s website, francelis.co.za If you do not agree to these terms, you will not be able to purchase anything, so please read these terms carefully:




Francelis.co.za is owned by Franc Elis Trade CC, a CK register under the South African company. Franc Elis is a trademark owned by Franc Elis Trade CC. Buyer agrees to the terms and conditions outlined in this online contract with respect to the goods, services and information provided by or through the site. This contract constitutes the entire and only agreement between Franc Elis and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods, services and information provided by or through the Site, and the subject matter of this contract. Buyer agrees to review this contract prior to purchasing anything and purchase of a good or service shall be deemed acceptance of this contract.


 Setup and Payment


Buyer represents and warrants that:

(i) The credit card information supplied is true, correct and complete 

(ii) The charges incurred by the Buyer will be honoured by the Buyer's credit

(iii) Card company and Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes. Buyer shall be responsible for all charges incurred through use of Buyer's password. Buyer agrees to keep his or her password confidential and Company does not protect Buyer from unauthorized use of Buyer's password.

(iv) Franc Elis staff does not have access to credit card information as payment system is handle by our the bank (ABSA) and payment gate company, Paygate.




 The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to Francelis.co.za are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by a Buyer of any such content or any part of the site is prohibited.


 Editing, Deleting, and Modification 


Franc Elis Trade CC reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale. Upon notice published over the service, Franc Elis may modify this terms and condition, or prices, and may discontinue or revise any or all aspects of the site in its sole discretion and without prior notice. Modification of this contract will be deemed effective upon publication on the site with respect to transactions occurring after said date.


 Right to Refuse


Franc Elis reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability.




Buyer agrees to indemnify, defend and hold Franc Elis and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to a Buyer's violation of this contract or use of the site.




Buyer's right to use the service is not transferable and is subject to any limits established by Company or by Buyer's credit card company.


Disclaimer: These terms and conditions are not above your legal rights

The service, content, goods and services from or through the service are provided "as-is," "as available," and all warranties, express or implied, is disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The sole and entire maximum liability of company, for any reason, and buyer's sole and exclusive remedy for any cause whatsoever, shall be limited to the amount paid by the customer for the particular items purchased. Company and any of its affiliates, dealers or suppliers are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, or(including negligence), product liability or otherwise, even if advised of the possibility of such damages. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Franc Elis Trade CC and Buyer. This site and goods and services would not be provided without such limitations. Some government statutes may apply regarding limitation of liability.


Franc Elis Trade CC shall not be liable to anyone for any direct or indirect loss or damage which may arise from the use of any of the information contained in any of the materials on this francelis.co.za.


 Refund Policy


If a product purchased is defective or not to Buyer’s satisfaction, Buyer can return the product in its original condition within 14 days of receipt, to the following address: Franc Elis .4th Floor, Nova House, 5 Laub Street, Johannesburg, South Africa. In such event, Franc Elis shall refund, give a credit note or exchange.


Complete your Refund in 4 simple steps:


1- Simply login to your account

2-View the order using the "Complete Orders" link under the “My Account” menu and click the Return Item(s) button.

3- We'll notify you via e-mail of your refund once we've received and processed the returned item.

4- Refund will process within 3 to 5 working days.

 Or simply email us: sales@francelis.com./ 061 682 4523/011 493 0240


Use of Information


 Franc Elis reserves the right, and Buyer authorizes Franc Elis, to the use and assignment of all information regarding Buyer’s use of the site and all information provided by Buyer, subject to applicable law.


 Governing law


This contract shall be treated as though it were executed and performed in the Republic of South Africa and shall be governed by and construed in accordance with the laws of the Republic of South Africa (without regard to conflict of law principles). Any cause of action of Buyer with respect to the site must be instituted within 30 days after any purchase or be forever waived and barred. All actions shall be subject to the limitations set forth in these terms and conditions. The language in T&C shall be interpreted as to its fair meaning and not strictly for or against any party.




All legal proceedings arising out of or in connection with this contract shall be brought solely in the Republic of South Africa and Buyer expressly submits to the jurisdiction of said courts and Buyer consents to extra-territorial service of process. Should any part of this contract be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with francelis.co.za or Franc Elis Trade CC is in conflict or inconsistent with this contract, this contract shall take precedence. Failure of company to enforce any provision of this contract shall not be deemed a waiver of such provision nor of the right to enforce such provision.




 This agreement represents the entire understanding between you and us regarding your relationship to online shopping and supersedes any prior statements or representations.